Privacy Policy
How we handle personal and health-related information you share with us.
Canadian Disability Specialists (“we”, “us”) respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have.
Information we collect
We may collect information you voluntarily provide—such as your name, email address, phone number, and details about your situation—when you contact us, complete a qualification assessment, book a consult, or engage our services. This may include sensitive health-related information you choose to share.
How we use information
We use your information to:
- Respond to inquiries and provide requested services
- Assess potential pathways (e.g., DTC) and prepare application support
- Coordinate with healthcare providers when you authorize us to do so
- Improve our website and client experience
- Meet legal, regulatory, or professional obligations
Third-party tools
Our website may use trusted third-party platforms, including form providers (such as Jotform), scheduling tools (such as Calendly), and hosting/analytics providers. Those services process information under their own privacy policies. We encourage you to review them.
Sharing
We do not sell your personal information. We share information only as needed to deliver services you request (for example, with your healthcare provider with your consent), with service providers who support our operations, or when required by law.
Security & retention
We take reasonable administrative and technical measures to protect information. No method of transmission or storage is fully secure. We retain information only as long as needed for service delivery, professional standards, and legal requirements.
Your choices
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and professional obligations. Email info@disabilityspecialists.ca.
Updates
We may update this policy from time to time. The revised version will be posted on this page with an updated effective context.
Last updated: July 2026